Terms of Service


PLEASE NOTE: IN ORDER TO BE ABLE TO ENROLL IN AND USE Diagenix Revele Customer Portal, YOU MUST USE THE LATEST VERSION OF THE Chrome®, Edge®, Firefox®, Safari®, or Internet Explorer® BROWSERS AND HAVE JAVASCRIPT AND COOKIES ENABLED.

Diagenix Corporation ("Diagenix®") provides its Revele Customer Portal (���Revele���) as an online customer service portal designed to provide certain analytical information in near real-time about the utilization of Nuance�� ASR and TTS resources.

Access to Revele is granted to all actively enrolled Customers participating in Maintenance and Support (M&S) ONLY. Resellers who are active Partners of Diagenix and are appointed and supporting enrolled Customers may use Revele to access Support Certificates, monitor port utilization and gain access to other analytical information on behalf of its Customers as it becomes available.

References to "User" and or ���Users��� are intended to refer to an individual employee of the Customers business entity who has enrolled in and using Revele. Users must be authenticated by Diagenix against Customer account information of record upon enrollment. Reseller Users will also be authenticated by Diagenix prior to gaining access. Reseller Users will only have access to its associated Customers.

For each individual User who registers they will be asked to enter: (i) User Name, (ii) Full Name, (iii) email address, (iv) Company Name, (v) Customer Number.

Users agree not to provide account credentials to anyone other than the Company or Reseller for whom they are employed by and will not provide, copy or share account access credentials or any information about Revele to any third party including but not limited to consultants and other service providers or competitors of Diagenix without the prior written consent from Diagenix.

Compliance with or restrictions affecting such access or use is Customer���s and or Reseller���s sole risk and responsibility. By enrolling in and using Revele, Users are solely responsible for the security of account access credentials and information accessible via Revele.

In the course of Diagenix providing Services generally, and specifically through Revele, Diagenix maintains certain usage���related information about the volume, type of licenses and Customer uses. In addition, Diagenix will have User email addresses as a result of enrollment in Revele. Diagenix values the privacy of its Users information, has certain obligations to protect the confidentiality of this information and use it in accordance with law and user preferences. Because this information may be useful to tailor products and services to Customer needs and to enhance Diagenix���s ability to meet those needs, by enrolling in and using Revele, Customer agrees that Diagenix may use User���s information and Customer���s usage���related information and email address(es) to offer other Diagenix and Partner companies��� products and services. User���s decision to use Revele and to participate in this program and to receive certain marketing emails is completely voluntary, and User���s decision to participate does not affect the quality of services Diagenix provides.

Revele is provided "As Is". Users of Customers and Resellers acknowledge, agree and accept that communications and information sent to Revele via HTTPS may not be totally secure, that there may be system failures that limit User���s ability to access Revele, that Revel is not guaranteed to be error free, that gaps in analytical views may occur and that the data analytics provide is for INFORMATION PURPOSE ONLY. By enrolling in and using Revele, User and/or Customer agrees to accept all responsibility and risk associated with the use of Revele and Diagenix disclaims all warranties, representations or other endorsements, express or implied, with regard to the information accessed from, or through Revele, the systems which provide such access and the Internet, including all warranties of merchantability or fitness for a particular use or purpose and non���infringement of any third���party rights. Diagenix does not assume any liability for the completeness, accuracy or usefulness of any information disclosed or materials accessed. In no event shall Diagenix (or any persons or entities related thereto) be liable for any special, indirect, or consequential damages associated with or arising from use of this service in any way, including any loss of use, data or profits, regardless of the form of action.

BY SIGNING UP FOR THE REVELE PORTAL, ACCESSING AND USING THIS SITE, CUSTOMER AND RESELLER USERS AGREES TO BE BOUND BY THE TERMS AND CONDITIONS APPLICABLE TO REVELE. DIAGENIX RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO TERMINATE REVELE OR ANY FEATURE OR CAPABILITY THEREOF OR MODIFY THESE TERMS AT ANY TIME. ANY SUCH REVISIONS WILL APPLY IMMEDIATELY AND AS NEW FEATURES AND FUNCTIONALITY ARE ADDED TO REVELE.

CUSTOMER AND RESELLER USERS WILL BE BOUND BY ANY CHANGE MADE IF IT CONTINUES TO USE REVELE AFTER THE EFFECTIVE DATE OF THE CHANGE. IF CUSTOMER AND RESELLER USERS DOES NOT AGREE WITH THE TERMS AND CONDITIONS (NOW OR AT ANY TIME IN THE FUTURE), USER SHOULD DISCONTINUE USING THE REVELE PORTAL AND, INSTEAD, CONTACT YOUR DIAGENIX ACCOUNT REPRESENTATIVE.

If you wish to retain a printed copy of these Terms and Conditions, you may print this web page.